Privacy Notice

Last updated: May 9, 2026

1. Who we are

WireGenie is operated by Bryan Martin ("we", "us"). We act as the data controller of personal data described in this notice.

2. Personal data we collect

• Account data: name, email address, login credentials, authentication identifiers.
• Project data: floor plan inputs, equipment selections, parts lists, preferences you save.
• Support data: messages you send to us.
• Usage and device data: IP address, browser type, device identifiers, pages visited, telemetry.
• Cookies: essential cookies for sign-in and session; basic analytics.

3. Why we use it (purposes & legal basis)

• Providing and improving the service — performance of contract and legitimate interests.
• Account creation, sign-in, and security — performance of contract and legitimate interests.
• Customer support — performance of contract.
• Fraud prevention and abuse detection — legitimate interests and legal obligation.
• Communications about your account, transactional emails — performance of contract.
• Marketing emails (if you opt in) — consent.

4. Who we share data with

• Service providers / subprocessors: hosting, database, email delivery, error monitoring, analytics.
• Paddle, our Merchant of Record, for sale of subscriptions, payment processing, subscription management, tax compliance, invoicing, and related customer support.
• Professional advisers: legal, accounting, when needed.
• Authorities: where required by law or to protect rights and safety.

5. Retention

We keep your personal data for as long as your account is active and for a reasonable period afterward to satisfy legal, accounting, and dispute resolution requirements. Project data is deleted when you delete it or your account.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. Contact us at the address below to exercise these rights.

7. Security

We use appropriate technical and organisational measures including encryption in transit, access controls, and least-privilege design.

8. International transfers

Personal data may be processed in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

9. Cookies

We use essential cookies needed to operate the service (sign-in/session). We do not use marketing cookies without your consent. You can manage cookies through your browser.

10. Changes

We may update this notice. Material changes will be reflected with a new date at the top.

11. Contact

support@getwiregenie.com